Empirix Inc., a market leader of service quality assurance solutions for end-to-end comprehensive customer experience management of mobile broadband and IP-based communications systems, today announced enhancements to the Empirix Converged Assurance Platform. This platform was engineered to provide mobile operators with greater visibility into the measurement, understanding and improvement of customer experience.
The Empirix Converged Assurance Platform is a comprehensive solution for monitoring the Quality of Service (QoS) and Quality of Experience (QoE) of voice, video and data applications delivered over mobile networks. It features upgrades to its underlying components, the IPXPlorer® probes used for network data collection, and E-XMS, the solution’s management and analytics software.
