Reiterate that Samsung Galaxy Tab may be reaching sky in terms of sales, whether they are regarding actual end- users or just to channels.
However retailers and carriers, is of course, the another story, but seems like numbers aren’t good when it comes to the return rates that the Android Froyo-powered tablet is seeing.
According to the New York Post, one Wall Street firm found that about 15% of the Tabs which were sold is being returned. That rate is significantly higher than the 2% that Apple’s IPAD has seen. 15% rate covers sales from the tablet’s debut in November through January 16; the cause for all of this seems to be Samsung’s choice of operating system version.
Rushing to get the Tab out before any of its major competitors introduced their Android-powered tablets; Samsung had to use Android 2.2 Froyo on the device, since that was the latest version of the OS at the time. However, Google has said repeatedly that Froyo is not meant or optimized for use on tablets. Android 3.0 Honeycomb is, of course, but that will make its debut on the Motorola Xoom later this month, many months after Samsung wanted to ship its first Android-powered tablet.
So therefore the user experience on the Tab seems to be worse than people expecting to buy it, and subsequently they return the device. Situation will be short-lived, since an onslaught of Honeycomb-running tablets is expected in the next few months, and there the UX will be a lot better, and, hopefully, return rates will be a lot lower. Hope for the best that Samsung will come out of it.
Source: Unwired view
